Agent Tutorials
Quick Guide for LobbyCentral Agents
- Join a Queue or Counter
- Customer Self Check-in Using Kiosk
- Check-In a Walk-In Customer (By Agent)
- Add Service(s) to an Open Request
- Check-in Customer with Scheduled Appointment
- Managing Appointments
- View Pending Request Information
- Edit a Pending Request
- Prioritize Transferred Customer Based on Original Check-in Time
- Close a Check-in Request
- Edit a Closed Service Request
- Merge Customer Records / Duplicate Customers
- Standard Reports
- CSV/Excel Report Generator
- Visitor (Non-Customer) Sign-In
- Update Customer Profile