Agent Tutorials
Quick Guide for LobbyCentral Agents
- Joining a Queue or Counter
- Customer Self Check-in Using Kiosk
- Checking in a Walk-In Customer (By Agent)
- Editing a Pending Request
- Checking in a Customer with a Scheduled Appointment
- Managing Appointments
- Managing Pending Requests
- Adding Services to an Open Request
- Prioritizing a Transferred Customer Based on their Original Check-in Time
- Closing a Check-in Request
- Editing a Closed Service Request
- Merging Customer Records
- Managing Standard Reports
- Managing CSV/Excel Report Generator
- Visitor (Non-Customer) Sign-In
- Updating Customer Profile