Editing a Pending Request
The Edit Service Request icon is located to the right of the customer’s elapsed wait time, and allows the customer to change or delete the details, of a pending request.
While a request is being edited, it is removed from all users' displays. Please see Managing Pending & In-Service Requests in the LobbyCentral Cloud User Manual, for instructions on viewing or deleting pending requests.
Editing a Pending Service Request
- On the far right of the customer's name, click the Edit Service Request icon.
- Make necessary changes.
- Submit or select Delete to delete the request.