Editing a Pending Request

The   Edit Service Request icon is located to the right of the customer’s elapsed wait time, and allows the customer to change or delete the details, of a pending request. 

While a request is being edited, it is removed from all users' displays. Please see  Managing Pending & In-Service Requests in the LobbyCentral Cloud User Manual, for instructions on viewing or deleting pending requests.

Editing a Pending Service Request

  1. On the far right of the customer's name, click the Edit Service Request icon.
  2. Make necessary changes.
  3. Submit or select Delete to delete the request.
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