Prioritize Transferred Customer Based on Original Check-in Time

LobbyCentral has the ability to prioritize a customer being transferred to another queue by the customer's original check-in time. 

The original check-in time will be used when the user chooses the action,  Close and New Check-In

The original check-in time WILL NOT be stored in the new request. It is a temporary value that is erased when the ticket is closed out.

  1. Select Close and New Check-In from the check-out window.
  2. Confirm.
  3. Select the Queue and/or Service, and enter any Service Notes, etc.
  4. Select "Prioritize this check-in using original time in" under Options.
  5. Click Submit.

The customer will be displayed in the wait list with a  (P) in front of their name. This allows the user to see, at a glance, that the customer has been placed in the queue according to their original check-in time.

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