LobbyCentral SaaS - Terms of Service

LobbyCentral SaaS Terms of Service

Effective Date: March 7, 2025
Last Revised: September 25, 2025

These Terms of Service (“Terms”) comprise a binding legal agreement between you and Fuhr Software, Inc., dba as LobbyCentral (“LobbyCentral”). By accessing, using, or accepting access to LobbyCentral, you agree to be bound by these Terms, including any future modifications. If you do not agree, you may not use the Service.

1. Subscription Access to the LobbyCentral Service

LobbyCentral is a web-based Software-as-a-Service (SaaS) platform (“Service”) available at app.lobbycentral.com, designed for customer check-in and queue management. Subject to these Terms, LobbyCentral provides the subscribing entity with access to the Service under a subscription agreement. Access is limited to the organization that owns the account and is non-transferable.

IMPORTANT SUBSCRIPTION LIMITATIONS:

Each subscription is strictly limited to a single legal entity and is non-transferable.

This subscription:

Applies ONLY to the specific organization that registers and pays for the account
Does NOT extend to parent companies, subsidiaries, affiliated entities, sister companies, departments that operate as separate legal entities or cost centers, divisions, agencies, or any other structurally separate organizations—even if operating under common ownership or management
Requires each separate legal entity or operationally distinct organization to maintain its own individual subscription

Multi-Entity Access:

Organizations requiring platform access across multiple legal entities, subsidiaries, or affiliated agencies must:

Purchase separate subscriptions for each entity, OR
Enter into a Custom Subscription Agreement with LobbyCentral, subject to separate pricing, terms, and explicit written authorization

The Service is strictly provided on an AS-IS and AS-AVAILABLE basis. Use of the Service for any purpose other than customer check-in is prohibited and may result in immediate termination without refund.

COMPETITIVE USE RESTRICTIONS

YOU MAY NOT ACCESS THE SERVICE IF YOU ARE OUR DIRECT COMPETITOR OR DEVELOPING A COMPETING PRODUCT WITHOUT OUR PRIOR WRITTEN CONSENT. YOU MAY NOT ACCESS THE SERVICE FOR PURPOSES OF MONITORING THEIR AVAILABILITY, PERFORMANCE, FUNCTIONALITY, OR FOR ANY OTHER BENCHMARKING OR COMPETITIVE PURPOSES.

1A. Definitions

"Subscriber" or "Subscribing Entity": The specific legal entity that registers for, pays for, and is authorized to use the Service
"Separate Entity": Any organization, subsidiary, affiliate, department, division, or agency that operates with distinct legal, financial, or operational independence
"Custom Subscription Agreement": A separately negotiated contract that explicitly authorizes multi-entity access to the Service

2. Your Content

The information collected through the Service along with any other information you upload or provide to the Service is known as the "Content."

By providing any Content to the Service, you grant LobbyCentral the limited right to use, reproduce, store, and process such Content solely for the purpose of providing, maintaining, and improving the Service to you.

Data Privacy Commitment

LobbyCentral does not sell, rent, share, or disclose your Content to any third parties, except:

As required by law, court order, or legal process
To our infrastructure providers (e.g., data center, hosting, security services) who do not maintain user or administrative credentials to our servers or databases, and who may only access systems when explicitly authorized by us, and who are contractually obligated to maintain confidentiality
With your explicit written consent

LobbyCentral does not claim any ownership in any of the Content, including any text, data, information, images, photographs, music, sound, video, or other material, that you upload, transmit, or store in your account. You understand and acknowledge that you are responsible for any Content submitted by you or through the Service, and have full responsibility for such Content, including its legality, reliability, accuracy, and appropriateness. LobbyCentral is not responsible, or liable to any third party, for the content or accuracy of any Content submitted by you or through the Service.

LobbyCentral disclaims any and all liability in connection with or arising from Content uploaded, stored, transmitted or otherwise distributed by a user. By uploading, storing, transmitting or otherwise distributing Content through your use of the Service, you affirm, represent, and warrant that the Content does not and will not: (i) violate these Terms, (ii) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right or (iii) slander, defame, or libel any other person; or (iv) contain any viruses, adware, spyware, worms, or other malicious code; or (v) violate any applicable laws, regulations, or industry standards, including but not limited to HIPAA, FERPA, GDPR, or other data protection and privacy regulations.

Compliance Responsibility

You are solely responsible for ensuring that your use of the Service and any Content you submit complies with all applicable laws, regulations, and industry standards that govern your organization, including but not limited to healthcare privacy laws (HIPAA), educational privacy laws (FERPA), and other data protection requirements. LobbyCentral does not monitor Content for regulatory compliance and makes no representations that the Service is appropriate or compliant for use in regulated industries. If your organization is subject to specific regulatory requirements, you must evaluate whether the Service meets those requirements before use and configure your use of the Service accordingly. LobbyCentral is not liable for any violations of regulatory requirements resulting from Content you submit to the Service.

In the event LobbyCentral receives any information or notice that any Content uploaded, stored, transmitted or otherwise distributed by user violates these Terms or infringes any copyright, trademark, or patent, or is alleged to infringe any copyright, trademark, or patent, LobbyCentral reserves the right to immediately remove the Content without notice to the user and without any obligation to investigate an allegation of infringement. LobbyCentral further reserves the right in its sole and unfettered discretion to remove for any reason whatsoever and at any time, any Content uploaded, stored, transmitted or otherwise distributed by a user, without prior notice to user.

2a. Data Purge Policy

Content older than 24 months may be purged. You will receive 60 days’ notice prior to any scheduled purge. Backup exports are available for a fee and must be requested during an active subscription or within 90 days of expiration.

Early Purge and Backup Requests:

You have the option to request an earlier data purge, limited to once per month.
You can also request a backup of your database. This service costs $250.00 per export and is limited to once per month.

Please contact [email protected] to request a form to purge your data.

3. Privacy

Your privacy is important to LobbyCentral. The LobbyCentral Privacy Policy - Privacy Policy Updated effective 3/5/2021 - LobbyCentral Support - is hereby incorporated into these Terms by reference. Please read the Privacy Policy carefully for information relating to LobbyCentral's collection, use, and disclosure of your personal information.

4. Modification of These Terms

When using the Service, any additional posted guidelines or rules applicable to specific services and features which may be posted from time to time. All such guidelines and rules are hereby incorporated by reference into these Terms.

LobbyCentral may modify these Terms at any time. Continued use of the Service constitutes acceptance of any changes.

5. Use of the Service

You are responsible for your own communications and communications to and from your account with the Service, and for all Content sent to and from your account, stored under your account, and activity that occurs under your account (even when Content is posted by others who have access to your account) and for any consequences thereof or arising therefrom. You agree that you will use the Service in compliance with the Terms, all applicable local, state, national, and international laws, rules and regulations, including any laws regarding the transmission of technical data exported from your country of residence. Violation of any of the foregoing will result in immediate termination of this Agreement and your account with the Service and may subject you to state and federal penalties and other legal consequences. LobbyCentral reserves the right, but shall have no obligation, to investigate your use of the Service in order to determine whether a violation of the Agreement has occurred or to comply with any applicable law, regulation, legal process or governmental request.

6. Content of the Service, Ownership, and Intellectual Property Rights

LobbyCentral takes no responsibility for third-party content (including, without limitation, any viruses or other disabling features), nor does it have any obligation to monitor such third-party content. LobbyCentral reserves the right at all times to remove or refuse to distribute any Content on the Service, such as content that violates these Terms. LobbyCentral also reserves the right to access, read, preserve, and disclose any information and Content as it reasonably believes is necessary to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce the Terms, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security, or technical issues (including, without limitation, the filtering of spam), (d) respond to user support requests, or (e) protect the rights, property, or safety of LobbyCentral, its users and the public. LobbyCentral will not be responsible or liable for the exercise or non-exercise of its rights under this Agreement and no lack of enforcement of any of these Terms shall be considered a waiver of such right.

The visual interfaces, graphics, design, compilation, information, branding, trademarks, computer code (including source code or object code), products, services, and all other elements of the Service provided and owned by LobbyCentral are protected by United States copyright, trademark, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws and are the property of LobbyCentral or its subsidiaries or affiliated companies and/or third-party licensors. Except as may otherwise be noted, all registered and common trademarks service marks and trade names are proprietary to LobbyCentral or its affiliates and/or third-party licensors.

7. Content Disclaimer

You understand that when using the Service you may be exposed to Content from a variety of sources, and that LobbyCentral is not responsible for the accuracy, usefulness, or intellectual property rights of or relating to such Content. You further understand and acknowledge that you may be exposed to Content that is inaccurate, offensive, indecent or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against LobbyCentral with respect thereto. LobbyCentral does not endorse any Content or any opinion, recommendation or advice expressed therein, and LobbyCentral expressly disclaims any and all liability in connection with Content.

8. Use of the Kiosk Disclaimer Message Feature

The LobbyCentral Kiosk contains a feature to display to your customer, a disclaimer or other message that you have written and that the customer must acknowledge before he or she can complete the check-in process. This message may not constitute a legally binding agreement between you and your customer, and you are solely responsible for the content of the message and its enforcement. You agree to hold LobbyCentral and its partners harmless against any legal issues arising from the use of the disclaimer message feature, its wording, and any claims made against you by another company or individual that has used the LobbyCentral Kiosk. You are advised to consult with an attorney regarding the use of a disclaimer message BEFORE activating this feature.

9. Advertisements

The Service may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Service is accurate and complies with applicable laws. LobbyCentral does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or featured in any banner or other advertising. LobbyCentral is not responsible for the illegality or any error, inaccuracy or problem in the advertiser’s or sponsor’s materials. LobbyCentral will not be a party to or in any way be responsible for monitoring any transaction between a user and third-party providers of products or services. You agree to hold harmless LobbyCentral for any act or omission of any advertiser. The parties acknowledge that LobbyCentral shall not be held liable for any act or omission by any advertiser.

10. Data Confidentiality and Security

LobbyCentral has taken commercially reasonable measures to ensure the safety of the Content when it is being stored and transmitted. In the event of a data breach, please review LobbyCentral's Incident Response Notification Procedure.

a) Content transmitted is sent using Secured Socket Layer ("SSL") which is a process of encrypting the data before it is sent from the user to the Service and from the Service to the user. The user can verify that SSL is active by examining the Service's web address which will begin with "https". Additionally, the user can verify that the SSL Certificate used to encrypt the Content is valid by viewing the certificate information using the web browser's feature to view a certificate.

b) LobbyCentral's entire infrastructure is U.S. based and is managed by U.S. persons only. Access to server where the Content is stored is accessible only by employees of LobbyCentral. Third-parties do not have access to the server. If a third-party requires access to server to fix or identify an issue, access is monitored by LobbyCentral by establishing a remote desktop session in which we log into the server and the third-party connects directly to the remote desktop session. In this instance, the third-party is not connecting to the server and its activity can be viewed. LobbyCentral's data center and storage locations are located in the Continental U.S. (CONUS). All customer-generated data stored in Amazon AWS is also CONUS.

c) LobbyCentral uses servers for the Service are located in a secured, third-party data center located in Chicago, IL, USA. The third party has implemented reasonable security measures to limit and control access to the data center to authorized persons only. LobbyCentral may update the location of its Services from time to time.

d) Data stored in the database is encrypted at rest.

e) LobbyCentral employs the use of logins and passwords to protect against unauthorized persons from accessing its computers, tables, and other electronic devices at the company's offices.

f) Upon an employee leaving LobbyCentral we will terminate all logins and accounts used at the company and the Services and Content servers, terminate access to the building by recovering keys and changing access codes, and terminate remote login access associated with the former employee.

g) Content will be stored in a separate database file for each account. The Service is a commonly shared application by all users.

11. Prohibited Activities; Enforcement of Policies

By agreeing to these Terms, you agree not to:

(a) authorize or encourage any third party to: (i) use the Service to upload, store, transmit or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as reasonably determined by LobbyCentral; (ii) upload, store, transmit or otherwise distribute content that infringes upon another party's intellectual property rights or other proprietary, contractual or fiduciary rights or obligations; (iii) prevent others from using the Service; or (iv) use the Service for any fraudulent or inappropriate purpose.

b) except as expressly permitted herein, use the Service for any purposes other than to access and use such services offered by Fuhr Software, Inc.;

c) share a single login or account with multiple companies, or divisions of a company. Your account may only be used by the company that registered for the Service;

d) share a single login with multiple people. Your login may be used by only one person, but you may create separate logins for as many others as you desire;

e) block ads if you are a free account user;

f) impersonate any person or entity, falsely claim an affiliation with any person or entity, or access accounts of others without permission, forge another person's digital signature or identity, misrepresent the source, identity, or content of information transmitted via the Service, or perform any other similar fraudulent activity;

g) make unsolicited offers, advertisements, proposals, or send junk mail or spam to other users of the Service. This includes, but is not limited to, unsolicited advertising, promotional materials, or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures;

h) use the Service for any illegal purpose, or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy;

i) defame, harass, abuse, threaten or defraud users of the Service, or collect, or attempt to collect, personal information about users or third parties without their consent;

j) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Service or Content, features that prevent or restrict use or copying of any content accessible through the Service, or features that enforce limitations on the use of the Service or Content;

k) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Service or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation;

l) modify, adapt, translate or create derivative works based upon the Service or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation;

m) intentionally interfere with or damage operation of the Service or any user's enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code;

n) use any robot, spider, scraper, application, or other automated means to access the Service for any purpose or bypass any measures LobbyCentral may use to prevent or restrict access to the Service;

o) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;

p) use automated programs or "bots" or any device that has not been approved by LobbyCentral to interface, connect to, or use the Service, including the Kiosk, QMonitor or any other Service modules; or

q) allow any users under the age of 13 to use the Service.

r) open LobbyCentral in more than one browser tab. To ensure optimal security and performance, LobbyCentral may only be accessed in a single active browser window and within a single tab. The use of multiple tabs or browser windows is strictly prohibited. Violation of this policy may result in restricted access or service disruptions.

(s) Use a single subscription to serve multiple legally separate entities, including but not limited to subsidiaries, parent companies, affiliated agencies, sister organizations, departments operating as separate cost centers, or any other structurally distinct organizations under common ownership or management;

(t) Share subscription access, login credentials, data environments, administrative controls, or any aspect of the Service across distinct legal entities or operationally separate organizations;

(u) Attempt to bypass subscription boundaries through credential sharing, data pooling, unified dashboards, or administrative consolidation across multiple entities not explicitly authorized under a Custom Subscription Agreement;

LobbyCentral reserves the right to scan all Content to ensure compliance with these Terms. In the event LobbyCentral determines, in its sole discretion, that your use of the Service is in violation of these Terms, LobbyCentral shall have the right without recourse by the user to immediately terminate your account.

12. Account, Payment, and Refund

When you use the Service, you may be asked to establish an account and establish passwords.

By establishing an account, you certify that:

You are registering on behalf of a single legal entity
You will not share access with affiliated entities
You understand multi-entity use requires separate subscriptions or a Custom Subscription Agreement

You are solely responsible for maintaining the confidentiality of your account and passwords and for restricting access to your computer and/or account, and you agree to accept responsibility for all activities that occur under your account or passwords. You agree that the information you provide to LobbyCentral on registration and at all other times will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept accurate and up to date at all times. If you have reason to believe that your account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of your account ID, password, or any credit, debit or charge card number, if applicable), then you agree to immediately notify LobbyCentral. You may be liable for the losses incurred by LobbyCentral or others due to any unauthorized use of the Service account.

A valid credit card or purchase order is required for all accounts with an active subscription (non-free) account. The Service is billed in advance for monthly subscriptions or on an annual basis and is non-refundable. Service will be terminated, and subscription cancelled, if payment reaches 90 days past due. Accounts that have been invoiced and for which a valid purchase order has been issued are subject to a $50/mo. late fee. LobbyCentral will charge a $60 fee to the customer should their invoice payment be cancelled or returned as non-paid.

There are no refunds or credits for partial months of service, downgrading your subscription or queues, or remaining months in an annual subscription. Please note that there are no exceptions to this policy. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes. We will charge your credit card for any plan changes from the date of the change to your next billing cycle.

Downgrading your Service may cause the loss of Content, features, or capacity of your account. LobbyCentral does not accept any liability for such loss.

Subscriptions that are past due 90 days will be terminated, and the data may be permanently deleted and will require a new subscription. LobbyCentral does not assume any liability nor is it responsible for the loss of this data.

We reserve the right to close your account and delete all data associated with your account if you cancel your account or if we close your account for non-payment. This data is not recoverable, and we are not liable for the loss of this information.

Subscription Entity Restrictions

All subscription plans are licensed to a single legal entity only. Each subscription authorizes use solely by the specific organization (legal entity) that registered for and pays for the Service. The following are expressly prohibited:

Use by parent companies, subsidiaries, or affiliated entities
Shared access across departments that operate as separate legal entities
Multi-agency or multi-organizational use under a single subscription
Any form of credential sharing or system access across distinct legal entities

Organizations with multiple legal entities, subsidiaries, or affiliated agencies seeking platform access must either: (a) purchase separate subscriptions for each entity, or (b) engage in a Custom Subscription Agreement. Unauthorized multi-entity use will result in immediate account suspension and corrective billing for all entities utilizing the Service.

13. Fee Changes

LobbyCentral, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. LobbyCentral may provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

14. Free Trial

Free trial accounts are created by LobbyCentral sales representatives upon request. You will receive an email with a link to review and accept these Terms of Service. Your trial account will be activated only after you have accepted these Terms.

We will make one or more aspects of the Service available to you on a trial basis free of charge until the earlier of (a) the end of the free trial period specified by your sales representative, or (b) the start date of any purchased subscription ordered by you. Additional trial terms may be communicated to you by your sales representative and are incorporated into these Terms by reference.

ANY DATA YOU ENTER INTO THE SERVICE, AND ANY CUSTOMIZATION MADE TO THE SERVICE BY OR FOR YOU, DURING YOUR FREE TRIAL WILL BE PERMANENTLY LOST UNLESS YOU PURCHASE A SUBSCRIPTION TO THE SAME SERVICES AS THOSE COVERED BY THE TRIAL.

To activate a trial account, we require a valid business email address, company name, and your name. Email addresses provided by free email service providers such as, but not limited to Gmail, Hotmail, and Yahoo are not permitted.

If you have been provided a premium (non-free) trial account and you do not cancel that account within the specified free trial period, you will be billed monthly starting the day after your free trial period has ended. You will not be able to access your trial account until you have accepted these Terms of Service. If you cancel prior to the processing of your first invoice, during your free trial period, you will not be charged. An upgrade from a free plan to any paying plan will end your free trial. You will be billed for your first month immediately upon upgrading.

15. User Indemnifications and Hold Harmless

User agrees to defend, indemnify and hold harmless LobbyCentral, its affiliated companies, officers, directors, employees and agents from and against all claims, demands, suits, costs, damages, and expenses, including but not limited to attorneys' fees and reasonable settlements that LobbyCentral may sustain or incur by reason of (a) use of the Service, (b) breach, alleged breach or violation of the foregoing warranties, representations, covenants, or prohibited activities, (c) any violation of any third party right arising from Content submitted by user, (d) any claim that any Content submitted by a user caused damage to a third party, or (e) any other violation of these Terms. User’s obligation to defend, indemnify and hold harmless LobbyCentral, Inc. shall survive these the termination of any subscription between use and LobbyCentral, including these Terms.

16. Disclaimer of Warranties; Limitations of Liability

The Service is offered as-is and use of the Service is at user’s sole risk. To the fullest extent permitted by law, LobbyCentral, its officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the Service and use thereof. LobbyCentral assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of Service content, (ii) personal injury or damage, of any nature whatsoever, resulting from access to and use of the Service, (iii) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Service website by any third party, and/or (iv) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service. User agrees not to hold LobbyCentral, its officers, directors, employees or agents liable for any of the foregoing whether based on warranty, contract, tort, or any other legal theory, and whether or not LobbyCentral is advised of the possibility of such damages.

Certain jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If you reside is such a jurisdiction, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights. The limitations or exclusions of warranties, remedies or liability contained in these Terms apply to you to the fullest extent such limitations or exclusions are permitted under the laws of the jurisdiction where you are located.

17. Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LOBBYCENTRAL OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO ANY CLAIM RELATED TO THE SERVICE, THE USE OF OR INABILITY TO USE THE SERVICE AND WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LOBBYCENTRAL OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF DAMAGES WILL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

18. Termination

You may cancel your use of the Services and/or terminate your account and these Terms with or without cause at any time by providing notice to Fuhr Software, Inc.; provided, however, that a terminated account may continue to exist for a reasonable period of time before such cancellation takes effect in order for LobbyCentral to process the termination. You may terminate your account ONLY in the manner set forth in this section. In addition to the right to terminate your account for using the Service in a manner that violates these Terms as LobbyCentral may at any time and for any reason terminate the Service, terminate these Terms, or suspend or terminate your account. In the event of termination, your account will be disabled, and you may not be granted access to your account or any files or other content contained in your account although residual copies of information and Content may remain in the Service system.

In order to terminate your account, you MUST follow the instructions and account termination procedures provided herein. An account cannot be terminated in any other way and LobbyCentral cannot terminate an account by email, telephone or fax instructions. You will continue to be charged until you terminate your account and LobbyCentral will not refund any payments to any user that has not properly terminated their account per these Terms.

To terminate the account subscription, you must do the following:

a) To terminate you must have an administrator account login.

b) If your subscription is paid using a credit card, you may cancel your account by logging into

https://app.lobbycentral.com (https://app.lobbycentral.com) and click Tools, Administration, Billing, Cancel Subscription.

c) If your subscription is paid by invoice, you must contact us 30 days before your subscription ends to cancel.

19. Miscellaneous Terms

a) These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, except for its conflicts of laws principles. User consents to the exclusive jurisdiction and venue in the state and federal courts in Franklin County, Ohio.

b) LobbyCentral may transfer and assign these Terms and ownership of the Service without restriction. User may not transfer or assign any of these Terms or its Account.

c) User affirms and warrants that user is legally competent to enter into these Terms, and the conditions, obligations, affirmations, representations, covenants and warranties set forth herein.

d) If any provision of these Terms is found illegal or unenforceable, it will be enforced to the maximum extent permissible, and the legality and enforceability of the remaining provisions of these Terms shall not be affected.

e) No waiver of any term of these Terms shall be deemed to constitute a continuing waiver of such term.

g) Accounts that remain inactive (unpaid) for more than 90 days may be deleted without contacting you. This includes all Content associated with your account.

h) By creating an account and accepting these Terms, you agree to allow LobbyCentral to send you periodic emails including but not limited to system maintenance announcements, newsletter, and other marketing materials. You may unsubscribe from these communications at any time. If you unsubscribe from these communications, you understand that you will no longer receive emails announcing system availability and that it you will be required to check https://app.lobbycentral.com/ for system unavailability.

(i) Subscription scope is strictly limited to the subscribing entity. Use of the Service by affiliated or subsidiary organizations under the same parent is not permitted unless covered by a Custom Subscription Agreement.

(j) LobbyCentral reserves the right to audit account usage to ensure compliance with subscription boundaries. Violations may result in corrective billing, suspension, or termination.

(k) Subscription Compliance Audits: LobbyCentral reserves the right to audit account usage, login patterns, data segmentation, and access logs to ensure compliance with subscription boundaries and entity limitations. Upon reasonable notice, Subscriber agrees to cooperate with such audits and provide documentation verifying authorized users and organizational scope.

(l) Multi-Entity Violations: If LobbyCentral determines that a subscription is being used by multiple legal entities, subsidiaries, or affiliated organizations in violation of these Terms, LobbyCentral may, in its sole discretion:

Immediately suspend Service access
Apply corrective billing for all entities identified as using the Service
Terminate the subscription without refund
Pursue any other legal remedies available

(m) Definition of Separate Entity: For purposes of these Terms, a "separate entity" includes any organization that: (i) operates under a different legal name or EIN/tax ID, (ii) maintains separate financial statements or budgets, (iii) has distinct management or operational control, or (iv) is legally or operationally structured as a separate division, department, subsidiary, or affiliate, regardless of common ownership.

(n) Technical Monitoring: LobbyCentral may use IP address monitoring, user behavior analytics, and automated alerts to identify multi-location access patterns, credential sharing, or suspicious multi-entity usage patterns.

Supported browsers:

Microsoft Edge (recommended)
Safari, two latest releases only (Mac only)
Firefox
Google Chrome, current release only (Windows and Mac)

Unsupported browsers:

Internet Explorer
any non-HTML5 browsers.

Browser Requirements

These browser features must be enabled to use the Service.

JavaScript
Cookies

The Service is offered by LobbyCentral, located at: 150 E Mound Street, Suite 309, Columbus, OH, 43215, USA