How do I cancel my Cloud Service?

When you cancel your cloud service, the subscription is terminated but you can still access your account until service's end date. After 90 days, your account may be permanently deleted from our servers. Note: This does not apply to Seasonal Subscribers.

To Cancel Service

  1. Log into your LobbyCentral portal at
  2. Go to Tools > Administration, and scroll down to Account.
  3.  Select Subscription Information.
  4. Below Current Subscription - Plan, click Cancel Subscription.
  5. Confirm.
If you would like to restart your subscription, simply log back into the portal, and LobbyCentral will automatically direct you to your Account Information, where you can select to restart your subscription.

Seasonal Subscribers

If you only need to use LobbyCentral for a few months out of the year, please contact to request Seasonal Subscriber status. This will prevent your account data from being deleted 90 days from the cancellation date.

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