How do I integrate LobbyCentral with my Outlook Calendar?

LobbyCentral can check your Outlook calendar for availability when creating an appointment. This also prevents scheduling a customer when a user is not available for a specific time.

Exchange Server Integration is available for all on-premise customers, and for Cloud Premium customers. If you would like to add Exchange Server Integration to your cloud account, please contact [email protected] for a quote.

Exchange Server Integration requires an account with Impersonation Rights. This means that the impersonation account can view as well as create events on any Outlook calendar.  

  1. In LobbyCentral, go to Administration and select Third Party Integration.
  2. If you know the Exchange Server URL, enter it or click Auto Discover. When clicking Auto Discover, enter your Exchange email.
  3. Enter the email for the Exchange impersonation account
  4. Enter the password
  5. Click Save

LobbyCentral will send a test email using the credentials entered to your email account.

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