How Can I Contact Support & What are your Hours of Operation?
Please find the LobbyCentral product or service that you are currently using, to determine your support options.
Cloud & On-Premise Customers w/Basic Support, and Trials
Corporate & Premium Support Customers (Cloud & On-Premise)
Annual maintenance does not include support for non-LobbyCentral applications, including SQL server, or Windows server OS. Only application level support is provided. On-premise customers must have qualified employees that have experience working with server side applications and resources.
The server requirements posted for on-premise are minimum requirements. Depending on the amount of transactional activity, it may be necessary to increase those requirements for performance. LobbyCentral is a database transaction heavy application.