How Can I Contact Support & What are your Hours of Operation?
Our normal business hours are Monday through Friday, 9:00 am to 5:00 pm Eastern Standard Time.Support
[email protected] and one of our support reps will reply in the order your issue was received.
On-Premise Customers Please Note:
Annual maintenance does not include support for non-LobbyCentral applications, including SQL server, or Windows server OS. Only application level support is provided. On-premise customers must have qualified employees that have experience working with server side applications and resources.
The server requirements posted for on-premise are minimum requirements. Depending on the amount of transactional activity, it may be necessary to increase those requirements for performance. LobbyCentral is a database transaction heavy application.