How Can I Contact Support & What are your Hours of Operation?

Our normal business hours are Monday through Friday, 9:00 am to 5:00 pm Eastern Standard Time.

Support
Please contact 

[email protected] and one of our support reps will reply in the order your issue was received.
On-Premise Customers Please Note:
LobbyCentral's technical support is available to active maintenance customers during standard support hours Monday-Friday, from 9am to 5pm EST.   

Annual maintenance does not include support for non-LobbyCentral applications, including SQL server, or Windows server OS. Only application level support is provided. On-premise customers must have qualified employees that have experience working with server side applications and resources. 

The server requirements posted for on-premise are minimum requirements.   Depending on the amount of transactional activity, it may be necessary to increase those requirements for performance.   LobbyCentral is a database transaction heavy application.  

You can reach support by emailing your question to [email protected].

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