LobbyCentral Cloud Version 4.0.4 Released [8-13-17]

This release contains many fixes and new features, including Exchange Server integration for Corporate and Premium accounts.

The PC Kiosk has been updated and now requires a Kiosk Profile to start the kiosk. Settings for the kiosk have been moved to the profile.  Profiles can be managed in Administration->Kiosk->Profiles. More information about this change can be found here.


  • Fixed error when editing an appointment scheduled for a location that the user is not logged into 
  • Fixed error on customer management page if a pending request was left in an edit state 
  • Fixed admin levels not receiving check-in notifications if "notify after count" feature is enabled 
  • Fixed native kiosk not checking "notify after count" rule 
  • Fixed native kiosk so it does not send a notification to all queue members if a requested user is selected 
  • Fixed native kiosk to use HTML formatted notification emails 
  • Fixed non-admin users with Report access not being able to access the Excel Report Writer  
  • Fixed issue with user password resetting if administrator made a change to user record and clicked Save twice. 
  • Fixed issue with Excel Report Generator job failing if a custom field name begins with a number 
  • Fixed error when updating an appointment saved to Outlook 
  • Fixed top right navigation menu staying fixed at the top of the screen when scrolling 
  • Fixed billing CVC code to allow 4 digits for American Express cards 
  • Fixed issue with a prioritized request losing prioritization status when edited 
  • Fixed issue with shutting down web kiosk within the iPad Kiosk app


  • Added Exchange Server integration to allow LC to directly create and manage appointments and check user availability (Requires plan upgrade to Premium) 
  • Web kiosk settings are now stored in a Profile which can be selected from the kiosk login screen 
  • Replaced chat system with Messenger 
  • When creating a visitor, the first employee is no longer selected by default. Applies to Visitor Management Mode. 
  • Added option to Visitor Management Mode to filter list to only show queues assigned to the user 
  • Updated billing framework 
  • Added badge inventory for Visitor  
  • Username and email are now validated to prevent duplicate user accounts 
  • The term "Special Services" / "Service Tags" has been changed to "Service Needs" 
  • Added kiosk language option to customize "Appointment Not Found" message
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