22. Cloud Update: Version 3.0 [10-25-15]

3.0.0

Fixed issue with custom drop-down menu fields not populating correctly
Fixed badge printing issue in Visitor Center
Added Customer Paging icon to check-out window to repeat the notification message displayed in QMonitor
Moved options in System Options to a separate tab called Options
Added filter to send notification emails to active users only
Queue type "Walk-in Service" has been renamed "Customer Queue" and "Contact Queue" has been renamed "Work Queue"
In User administration, separated Work queues from Customer queues
Added Metro PCS to mobile carriers list
Location, Queue ID, Work Queue, and Email are now set when loading a saved report
Fixed customer Flag / Note field not loading when updating a customer record
Flag / Note data is now displayed in the Customer Data section of the Work Record (Check-Out)
Added option for a service to make it the default selected service in the kiosk. Customers can still choose a different service.

Added ability to print visitor badges to Visitor Management Mode
Added new option to disable required field validation of custom fields during edit
Added QMonitor Settings to administration menu
The default admin account can no longer be deleted or downgraded
If a custom field is displayed in the Pending or In-Service list and has no value, 'n/a' is shown.
Added System Option to repeat overdue notification
Custom fields can now be created for a customer record
Added Customer Data tab to Work Record (check-out window)
Moved Kiosk Setting show/hide for Requested Employee and Appointment button into Options section
When editing a closed request, you can now change the service description
Added new field to Service Description screen to display an alternate description in the kiosk

Added option to restrict email/sms check-in notifications sent until there is a specified number of waiting customers. Values are set under the Notification Rules tab in System Options.
Pending tickets can now be color coded based on length of time waited. This overrides the default color of red when a customer's wait time exceeds the set location or queue's value. You can specify up to three color codes.
Added option to send a text message to the customer when status has been changed to In-Service
Fixed error when searching for appointments without entering the End date
Fixed issue with Assigned User not updating when editing an In-Service request
Fixed missing title bar in customer edit window
Added system option to show Account ID column in the In-Service list
Changed tab title on home page from 'Home' to 'Checked-In'
Fixed missing comment history in Customer Search
Changed pager style on tables to be more intuitive
Fixed issue with disappearing service description when editing a request
Added Work Queues to Excel Report Generator.

QMonitor Updates

Added ability to customize the QMonitor notification message in Administration->QMonitor Settings
Added option to hide Time In column in QMonitor
Fixed extra vertical space between rows when using Chrome browser
QMonitor's font sizes can be adjusted in the Login panel

Kiosk Updates (made available on 11/1/15)

Added "Completed" button to the kiosk check-in confirmation screen to reset kiosk before the countdown completes
Added custom fields validation for phone, url, and email to kiosk
You can now selectively choose which queues the kiosk should use
Fixed issue with kiosk service selection screen not loaded custom language
Added option to Administration->Kiosk Setting to control how long the confirmation check-in page is displayed
Added ability to customize kiosk confirmation screen, continue button, check-out button, back-button, and placeholder text in Administration->Kiosk Settings.
Added ability to hide a service description from the Kiosk in Administration->Visit Reasons / Services