Login To QMonitor (cloud)

Both QMonitor Classic and QMonitor DS are applications that are used to display customers waiting for service and customers that have been called. They provide a notification alert to direct customers to a specific area.

QMonitor's login process has been updated [as of 9/27/26] to use a Device Code sign-in process, making it much simpler to start the app on overhead monitors. You no longer need a mouse or keyboard connected to your TV or monitor to get QMonitor running.

Instead, a short code is displayed on the screen. A user can enter that code from any phone or computer to start QMonitor on the display — no typing required on the TV itself.

What has changed and how it works:

Frequently Asked Questions

1. Do I need to authorize the display every time I start QMonitor? No. Once the display has been authorized, QMonitor will automatically start when you go to qmonitor.lobbycentral.com.
2. What TV sizes are supported? The minimum recommended size is 42".
3. Can I use the TV's built-in web browser?  The browser must support the latest (2025) HTML5 features. Some older HTML5 browsers will not work with QMonitor.
4. I need to make changes to my QMonitor options. How do I access the login/options page?  You will need to reauthorize the TV by going to qmonitor.lobbycentral.com/codeAuth.
5. Can I use a third-party digital signage program such as ScreenCloud with QMonitor?  Third-party apps are not supported by LobbyCentral. While some customers have reported success using digital signage software, the browser settings within those programs are controlled by the vendor and may not be fully compatible with QMonitor.
6. I have additional questions. Who do I contact?  Please open a support ticket by emailing [email protected].