Logging Into QMonitor (cloud)
QMonitor is an application that is used to display customers waiting for service, and customers that have been called. It provides a notification alert to direct customers to a specific area.
- Go to https://portal.lobbycentral.com.
- Select QMonitor from App Center, in the blue menu bar, at the top of the page.
- Enter your Company ID.
- Enter your Username, and Password.
- Set desired Options.
- Click Start QMonitor.
|Scroll List After||The scroll list indicates the maximum number of records (customer names) QMonitor will display before the screen starts to scroll. You can adjust this number to fit the maximum display size of your monitor. Larger monitors will be able to display a higher number before scrolling, whereas smaller screens will need to set the number lower.|
|Display Short Name||QMonitor allows for the option to display the customer name in short form. When enabled, the customer name will be displayed with the first initial of the first name, and the first three letters of the customer's last name. Example: John Smith is displayed as J/Smi.|
|Show Callout Number||QMonitor will display the customer name, call-out number, or combination name and call-out number in the notification window. To display the call-out number, an administrator must enable Generate and Present Call-Out Number in kiosk settings.|
|Notification Window||The notification window allows the user to choose how the name is displayed in QMonitor. Options include show name only, show name and call-out number, or show call-out number only.|
|Hide Time In Column||When a customer checks-in using LobbyCentral, the time of the check-in is displayed on QMonitor by default. To hide the check-in time, click the box in options when logging into QMonitor.|
|Font Sizes||QMonitor allows the user to set the font sizes of the company name, clock, column header, waiting row, and called row. The minimum font size is 24, maximum is 96. This allows the user to further adjust settings to fit their specific monitor, and to be able to highlight important areas to customers.|