Check-In Capture Type (cloud)

LobbyCentral offers two modes: "Capture Time In, Time Seen, and Time Out" and "Capture Time In and Time Out," adjustable by an administrator. Most users prefer the first option.

Mode 1: Capture Time In, Time Seen, and Time Out For customer service check-ins. Tracks customer wait time and service time. Employees get notified of check-ins and manage the queue. This is the default mode.

Mode 2: Capture Time In and Time Out For visitor sign-ins (vendors, salespeople, friends, etc.). Tracks only entry and exit times. Hosts get email notifications of visitor sign-ins. Administrators can configure sign-out processes.

Review Visitor Security Center for more details.