Exporting Closing Questions

Closing Questions results can be exported from LobbyCentral into a JSON (javascript object notation) file.

This file can then be imported into other applications that accept JSON formatted files.

Example data:

 {
    "Id": 2014,
    "Question": "Was the customer's issue fully resolved",
    "IsActive": true,
    "IsRequired": false,
    "RunDate": "8/8/2022 12:22:53 PM",
    "StartDate": "08/01/2022",
    "EndDate": "08/08/2022",
    "Results": [
      {
        "Answer": "Yes",
        "Count": 1
      },
      {
        "Answer": "No",
        "Count": 0
      },
      {
        "Answer": "Unanswered",
        "Count": 0
      }
    ]
  }

Using Excel, you can import your JSON export file.  This how-to article explains the process in detail.  You can search the internet for "importing JSON into Excel" for additional helpful articles.