Restricted Individuals List (on-premise)
The ability to create a Restricted Individuals list was introduced in LobbyCentral v8.1.4.
Clicking the icon beside the Customer name, will allow the agent/employee to view additional information about the customer, including a picture, if one has been uploaded.
Additionally, if the customer checks in via the kiosk app for iPad, and the feature is enabled, the iPad will take a picture of the customer checking in, so employees may verify if the person checking in is the same person on the restricted list.
To add a customer to the Restricted List, login as administrator and go to Tools > Administration > Restricted Individuals List.
- Select Add Name
- Enter the customer's First and Last name, as well as necessary instructions and any comments.
- Upload your png. or jpg. file of the customer (if available).
- Click Save Record.
Please note, to upload a picture file you must have Flash enabled in your browser. For more information on enabling Flash, please see, Why can't I upload images?