Troubleshooting (on-premise only)

The LobbyCentral iPad app has been discontinued and cannot be downloaded from iTunes.

Can't connect to server with a self-signed SSL Certificate

If your server is using a self-signed SSL certificate, Apple has added additional security steps starting with iOS 11 to allow the iPad to connect to the server. 

  1. Install the self-signed certificate onto the iPad
  2. Go to Settings, General Settings, Configure Certificates
  3. Locate the self-signed certificate and set the security option to ALLOW.
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