Webhook Event Object

A webhook event contains data in JSON format.

Sample Webhook

<code>{   "Type": "new_appointment",   "RequestID": 1294,   "ConfirmationID": "SAMS1294",   "Appointment": {     "LocationID": 1,     "QueueID": 4,     "ServiceID": 17,     "OtherServiceDesc": "",     "FirstName": "Sally",     "LastName": "Sample",     "Email": "[email protected]",     "Phone": "614-555-5555",     "Comments": "I would like to upgrade to the Galaxy S6 Edge+",     "ScheduledDateTime": "2015-10-08T14:00:00Z",     "BookingType": 1,     "RequestedUserID": 2,     "LocationName": "Downtown",     "ServiceName": "Upgrade phone",     "RequestedUserName": "Demo User1",     "Status": 1   } }

Event Object

Type

string

new_appointment: sent when an appointment is auto-approved or after manual approval.

cancel_appointment: sent when an appointment has been cancelled.

RequestID

integer

The appointment's LobbyCentral request ID.

ConfirmationID

integer

The appointment confirmation ID

Appointment
The object that contains details of the appointment. See Appointment Object below.

Appointment Object

LocationID

integer

The id of the location the appointment is scheduled at. This id corresponds with your LobbyCentral location id.

QueueID

integer

The id of the selected queue. This id corresponds with your LobbyCentral queue id.

ServiceID

integer

The id of the selected service (visit reason). This id corresponds with your LobbyCentral service id. If the id is -1, the customer enter a custom visit reason (Other).

OtherServiceDesc

string

Contains the visit reason / service entered by the customer. ServiceID will have a value of -1 if this field contains data.

FirstName

string

The customer's first name

LastName

string

The customer's last name

Email

string

The customer's email address

Phone

string

The customer's phone number

Comments

string

Comments supplied by the customer

ScheduledDateTime

datetime

The date and time of the scheduled appointment localized to your LobbyCentral time zone.

BookingType

integer

Indicates if the appointment was automatically (0) or manually (1) approved.

RequestedUserID

integer

The id of the user that the customer requested. This id corresponds to your LobbyCentral user ids.

LocationName

string

The name of the location where the appointment is scheduled.

ServiceName

string

The name of the service / visit reason that the customer selected.

RequestedUserName

string

The name of the user that the customer requested.

AppointmentStatus

integer

The status of the appointment.

Approval Needed (0)

Confirmed (1)

Deleted (2)

Canceled (3)