Disable Auto-Form Fill and Auto-Complete in Web Kiosk

Support for Internet Explorer will end on 6/14/2022. Supported browsers will be Microsoft Edge, Google Chrome, and Firefox.

Auto-fill and Auto-Complete are features in Internet Explorer, Chrome, and other web browsers that are designed to automatically prefill web forms with data from a previous form submission.

While this is a convenience for a home user, it is a security risk for a business that uses a public computer to collect form data from multiple customers.

The pre-filling of form data is a feature of the web browser and is not controllable in LobbyCentral.

To avoid revealing confidential information such as customer name and other custom field data collected at the kiosk, you must disable autofill or auto-complete in the web browser.

Internet Explorer

In Internet Explorer, you will want to not only turn off autofill data, but also clear it. Instructions are listed below.

Turn off Autofill in Internet Explorer

1. Click on the Tools menu icon. (Gear at top right of screen.)
2. Click on Internet Options.
3. Select the Content tab.
4. In the AutoComplete section click on Settings.
5. Uncheck Forms and User Names and Passwords on Forms.
6. Click OK in the AutoComplete Settings Window.
7. Click OK in the Internet Options Window.

Clear Autofill Data in Internet Explorer

1. Click on the Tools menu icon. (Gear at top right of screen.)
2. Click on Internet Options.
3. Select the Content tab.
4. In the AutoComplete section click on Settings.
5. At the bottom of the AutoComplete Settings window, click Delete AutoComplete History.
6. Check Form Data and Passwords.
7. Click Delete.
8. Click OK in the AutoComplete Settings Window.
9. Click OK in the Internet Options Window.

Google Chrome

In Google Chrome, you will want to not only turn off autofill data, but also clear it. Instructions are listed below.

Turn Off Autofill in Chrome

1. Click the Chrome menu icon. (Three lines at top right of screen.)
2. Click on Settings.
3. At the bottom of the page, click “Show advanced Settings”
4. In the Passwords and Forms section, uncheck “Enable Autofill to fill out web forms in a single click”

Clear Autofill Data in Chrome

1. Click the Chrome menu icon. (Three lines at top right of screen.)
2. Click on Tools.
3. Select Clear browsing data.
4. At the top, choose “the beginning of time” option to clear all saved data.
5. Make sure that the “Clear saved Autofill form data” option is checked.
6. Click Clear browsing data.