Outlook Integration (cloud)
LobbyCentral can check your Outlook calendar for availability when creating an appointment. This also prevents scheduling a customer when a user is not available for a specific time.
Note: You must have an upgraded plan to enable Outlook calendar integration. For more information on upgrading your account, please contact [email protected] or [email protected].
Exchange Server Integration requires an account with Impersonation Rights. This means that the impersonation account can view, as well as create, events on any Outlook calendar.
- In LobbyCentral, go to Tools > Administration > Integration > Outlook / Zoom Meetings.
- If you know the Exchange Server URL, enter it or click Auto Discover. When clicking Auto Discover, enter your Exchange email.
- Enter the email for the Exchange impersonation account
- Enter the password
- Click Save
LobbyCentral will send a test email using the credentials entered to your email account.