Resetting & updating your password (cloud)

Resetting Your Password

  1. Click "I forgot my password" on the login page.

  2. Enter the username, and Company ID, then select the Verification method.  
  • Answer my security question: You will be asked to answer the question selected when your account was created. 
  • Send a security code by text message: A text message will be sent to your mobile phone with a code, which you will then need to enter into the text box. Note: Your mobile phone number must be setup in your LobbyCentral account to select this method.

   3. Select Continue.

   4. Enter the new password. 

   5. Confirm the password, and click Submit.

   6. Confirm.

Updating Your Password

LobbyCentral Cloud users are required to update their password every 90 days. Thirty days before your current password expires you will receive a message after logging in, stating that your password will expire in xx days. 

To change your password, click the link in the message and follow the instructions.

After your password expires, LobbyCentral will take you directly to User Preferences page to create a new password. 

Enter your  new password and confirm it, then click Save.

Still need help? Contact Us Contact Us