Logging In & Out of Portal (cloud)
First-Time Login
Upon your first login, LobbyCentral will prompt you to change your password and set a security question. This question allows you to reset your password if needed.
Logging into the Portal
- Visit https://login.lobbycentral.com.
- Enter your username and password. Note: Username cannot be your email address
- Input your Company ID. If you don’t know it, contact your organization’s LobbyCentral administrator.
- (Optional) Check the box to remember your Company ID.
- Click Sign In.
Multiple Locations
If assigned to multiple locations, a pop-up will prompt you to select one from a drop-down menu upon login.
Logging Out
Always log out of LobbyCentral at the end of your business day to maintain accurate User Board information and ensure account updates are applied. To log out, click Logout in the top right corner.
Timing Out
Your session may expire in these situations:
- After 12 hours of inactivity.
- If the browser is closed.
- If left open overnight.
- Due to internet connection issues.
For assistance with slow performance or timeout problems, refer to the "LobbyCentral / QMonitor Not Auto-Refreshing" guide.