Logging In & Out of Portal (cloud)

First-time Login

LobbyCentral prompts each user to change their password, and create a security question, the first time they login. The security question allows users to reset their password if forgotten or compromised.

Login to the Portal

  1. Go to https://login.lobbycentral.com.
  2. Enter your username and password.
  3. Enter your Company ID. Note: If you do not know your Company ID, please contact your organization's LobbyCentral administrator. 
  4. Check the box to remember your company ID (optional).
  5. Click Sign In.

Multiple Locations

If the user's account is assigned to work at multiple locations, a pop-up window will appear during login, asking the user to  Select a Location. Select the Location from the drop-down menu, and click Select.

Logout of the Portal

It is important for users to logout of LobbyCentral at the end of each business day. This keeps User Board information accurate, and allows LobbyCentral to apply any updates to the account after hours. 

To logout: Click Logout located at the top right corner of the page.

Timing Out

A user's session may timeout/expire in any of the following scenarios.

  • User sessions expire 12 hours after logging in. If users attempt to use LobbyCentral after the session expires, they will be taken back to the Login page, and a message, indicating that the session had expired, will be displayed.
  • If a user closes the browser (not minimize)
  • If a user leaves the browser open and is logged into LobbyCentral overnight
  • If the user loses their internet connection or experiences a momentary disruption

For more help with slow performance or Time-Out issues, please review LobbyCentral / QMonitor not Auto-Refreshing.

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