Administrating LobbyCentral

Basic Articles regarding LobbyCentral Administration

How do I add a location?
LobbyCentral defines a Location as a physical building, which contains at least one queue. Go to Tools > Administration > Settings - Control Panel...
Wed, Apr 12, 2017 at 1:33 PM
How do I modify a location?
You must have Supervisor or Administrative access to LobbyCentral, in order to modify a location. Go to Tools > Administration > Settings - Control...
Wed, Aug 9, 2017 at 3:28 PM
How do I delete a location?
Go to Tools > Administration > Settings - Control Panel In Settings, click Locations. In Manage Locations, find the location to remove and clic...
Wed, Apr 12, 2017 at 12:50 PM
How do I create a user account?
Users are created to provide each employee with password protected access to LobbyCentral. Go to Tools > Administration > Settings - Control Panel...
Wed, Apr 12, 2017 at 1:34 PM
How do I modify a user's account?
Go to Tools > Administration > Settings - Control Panel Click Users. In Manage Users, locate the user to update, and click Modify. Make the d...
Wed, Apr 12, 2017 at 1:24 PM
How do I delete a user's account?
Go to Tools > Administration > Settings - Control Panel Click Users. In Manage Users, locate the user to remove, and click Delete. Confirm t...
Wed, Apr 12, 2017 at 1:27 PM
How do I create Visit Reasons/Services?
A Visit Reason/Service is used to identify the reason for a customer's visit. Go to Tools > Administration > Settings - Control Panel Se...
Wed, Apr 12, 2017 at 1:50 PM
How do I modify a Visit Reason/Service?
Go to Tools > Administration > Settings - Control Panel Select Visit Reasons & Services. In Manage Visit Reasons (Services), find the serv...
Wed, Apr 12, 2017 at 1:51 PM
How do I delete a Visit Reason/Service?
Go to Tools > Administration > Settings - Control Panel Select Visit Reasons & Services. In Manage Visit Reasons (Services), locate the se...
Wed, Apr 12, 2017 at 1:53 PM
How do I add a queue?
A Queue is a group of services, used to hold customers for a specific area. When a ticket is assigned to a queue, the members of that queue are notified.  ...
Wed, Apr 12, 2017 at 2:02 PM