Users are created to provide each employee with password protected access to LobbyCentral.


  1. Go to Tools > Administration > Settings - Control Panel
  2. Click Users.
  3. In Manage Users, click New User.
  4. Enter a username.
  5. Enter the user’s first, and last name.
  6. Enter the user's email address.
  7. Enter the user's mobile number and select the mobile carrier (only used if SMS notifications are enabled).
  8. Set the user’s default location.
  9. Leave status set to Active.
  10. Select box if LobbyCentral will generate a private password and email to the user (not used if a Windows Login is provided). 
  11. Click the Queues tab.
  12. Select Location(s) and queues to add the user to.
  13. Click the Security tab.
  14. Set the user’s Access Level and Permissions.
  15. Select the Working Hours tab (in on-premise this is the User Hours tab).
  16. Enter user's scheduled work hours.
  17. Click Save.