LobbyCentral defines a Location as a physical building, which contains at least one queue.

  1. Go to Tools > Administration > Settings - Control Panel
  2. Click Locations.
  3. In Manage Locations, click New Location.
  4. Enter the name of the location.
  5. Set the maximum customer wait time.
  6. Set the location’s time zone.
  7. Leave status set to Active.
  8. Click Save.