Updated December 14, 2016
Standard LobbyCentral Maintenance provides technical support from 9am to 5pm EST, Monday through Friday.
You can request a support representative to be on call outside our normal support /hours to assist with the following:
- Updating LobbyCentral core software
- Moving LobbyCentral core software to a new server
- Relocating the LobbyCentral database
After Hours Availability
Monday - Friday
6am to 8am EST
5pm to 10pm EST
7am to 10am EST
8pm to 11pm EST
$225 / hour Monday - Friday
$350 / hour Saturday
Fees are billed for total time service is provided. One hour minimum applies whether support was used or not.
Requesting After Hours Support
Please submit your request 72 hours in advance to email@example.com. Your request must include:
- Company Name
- Contact Name, phone number, and email
- Date and time support is needed
- Brief description of the support needed
After hour support is subject to availability of a LobbyCentral support rep.