The Terms of Service for LobbyCentral cloud service at https://portal.lobbycentral.com has been updated effective 1/1/2016.


Please review the latest TOS here:  


http://lobbycentral.com/company/Terms-of-Service.html


This update reflects a change to the refund policy for Annual subscribers.


1)  Section 11 item d , Free Trial, Account, Payment, and Refund


Was


If paying by credit card, the Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made;


Now


If you sign up for a month-to-month plan, the Service is billed in advance every 30-days and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made;



2)  Section 11 item e , Free Trial, Account, Payment, and Refund


Was


If paying by purchase order, the Service is invoiced either quarterly or annual basis and is non-refundable after 60 days, if paying quarterly or 90 days of paying annually from the invoice date. The amount refunded shall be the total amount invoiced less time used, in 30 day increments, rounded to the next 30 days. Example, if you sign up for an annual invoice at $719.40 and cancel on the 15th day of the second month, the amount refunded will be $719.40 - $179.85 (3 month usage rounded) = $539.55


Now


If you sign up for a year-to-year plan, the Service is charged every 12-months and is non-refundable after 90 days from the subscription's start date. If the Service is cancelled within 90 days from the subscription start date, a partial refund will be issued for the total amount of the subscription LESS time used rounded to the next 30-days and LESS a $30.00 early cancellation fee. Our current Refund Policy and examples can be found at http://support.lobbycentral.com/solution/articles/1000222203-refund-policy