LobbyCentral allows for the option to require specific information about a customer to attach to their customer record, such as Customer Number, DOB, email, etc. Specify various fields as Not Required, or At Check-Out, to require a user to collect the selected information before checking out a customer. This will ensure that any missing required information is collected.
Required Fields only applies to employee assisted check-in/check-out. It does not apply to the kiosk. Before making any changes, all users must be logged out of LobbyCentral.
Required Field Options
Each item listed in Required Fields several options.
|Not Required||Select if the field is NOT required before checking out the customer.|
|At Check-Out||Select if the field MUST be filled in before checking out the customer.|
|Allow N/A Option||If selected, "not available" will be displayed as an option, and allow the user to bypass entering information in the selected field. For example, If Mobile Phone Number is a required field, but the customer does not have a mobile phone, the N/A option will allow the user to select "not available."|
|Do Not Show||If checked, the field will not be displayed to the user.|
To Set Required Fields
Go to Tools > Administration > Required Fields.
- Locate the field from the list, and select desired option.
- Save changes.