Checking in a Customer

If the kiosk is not available or is in use by another customer, an employee can check-in the customer through the web portal. 

To Check-In a Customer

  1. On the Checked In screen, click the Check-In button.
  2. Enter the customer's full or partial name and click Continue.
  3. If the customer's name is found, select it from the list, or click Continue to create a new customer.
  4. Select the queue type for the request. 
  5. Select the queue.
  6. Select the service, or choose Other.
  7. Enter any comments (optional).
  8. Click Submit to create the request.

There may be other options, which can be selected while creating the request, such as Requested Employee or Custom Fields that may have been created. Enter all available, and/or Required information.