Internet Explorer 9.0 and higher has a feature called Compatibility View Mode which when it is enabled, will downgrade the browser to version 6.0.
LobbyCentral applications will not work properly when this mode is enabled.
The employee portal will display a message if it detects that this mode is enabled. The Kiosk and QMonitor will not. However you can tell if the mode is turned on if elements appear slightly off the page or otherwise out of order.
To turn off Compatibility View Mode
In Internet Explorer, go to Settings.
- Click Compatibility View Settings.
- Uncheck Display Intranet Sites in Compatibility View
- Click Close. You may need to also close the browser.