Need a link that will bring up QMonitor for anyone to see without requiring a log in. Purpose is to allow customers in the queue to leave the help area and see where they are in the queue no matter where they are.
Unfortunately it is not possible to start QMonitor without a login and company ID.
QMonitor is designed to be a displayed on a fixed overhead display. It can not be used by a customer to monitor their status on say a phone or other mobile device.
Jaime, I believe you were working on a web widget, to place on a company's website, that would display the live queue, also offering waiting time estimates for the various departments. This sounds like a solution for this user as well. We can't wait to see it.